Our Money-Back Guarantee
At Pet Wellbeing, we understand how important it is to have a positive and risk-free shopping experience. This is why we offer our amazing 5-Star Experience or it's FREE Guarantee with every sale!
We want you to feel confident and satisfied with your purchase, and our commitment to you is to make that happen.
If for any reason you are not completely happy with your experience, we will do everything in our power to make it right or give you a full refund.
We truly care about the health of your pet and want to ensure you always have the best experiences possible with us!
Please simply reach out to our customer service team, who will be happy to assist you with whatever your needs may be: Contact Us
Yours in health,
"Very pleased with your customer service. The product I purchased was working,,,but unfortunately our boy passed from something unrelated. I notified customer service and they instructed me to turn back my second purchase. They then immediately gave me a refund. We also have a second dog and should she need anythRead more about review stating Very pleased with your customering I know where I will look. Thanks"
""1st order of BM Tone-Up GOLD (feline diarrhea) 3/5, but had sent my cat "home" to CA. Returned the product w/no problem whatsoever. 2nd order (the same) - other cat had the problem. Called for yet another RN nbr - cat had tried my neighbor's & refused to have anything to do w/it. A very pleasant customer service person reminded me I could only return the same product once (this was the 2nd time). (I never read return policies...duh) Maybe I could sell/give it to my neighbor? Couple days later they sent an email notifying me they had credited back the chg! Exceptional customer service - will recommend & order from them again. Oh, the product worked - after I got wet food to mix it in..""
"My dog has advanced congestive heart failure, so the product was not able to help her. However the great review is for how understanding the company was. I tried the product as instructed for over 30 days. When I didn’t see improvement the company gladly refunded my money as they guarantee. They were very courteous and understanding."